How To Check Balance On Telstra 2024

Are you feeling overwhelmed trying to figure out how to check your Telstra balance? Don't worry, we've got your back. Let us take a dive into the world of Telstra and show you the easy and simple way to check your balance in no time!

Also Check: Telstra Apn Settings 5g Australia

What is Telstra:

Telstra is one of Australia's largest telecommunications and media companies. Through its branch offices, retail outlets, call centres and internet sites, Telstra provides a wide range of communications and entertainment services for mobile phone customers in Australia. 

It offers mobile plans, landline services, internet connection packages, online music streaming services, pay television and voice recognition systems. Checking your balance with Telstra is easy and convenient using a range of methods. Just follow these simple steps to get started.

How To Check Balance On Telstra:

Telstra's website and app offer a variety of ways for customers to check their account balance. The following steps outline how to log in and review your balance from Telstra's website or mobile app.

On the Website:
  • Go to Telstra's website and log in with your username and password.
  • Click the Account Settings tab at the top of the page.
  • Select Your Account Balance & Plan Info on the left side of the page.
  • Your current account balance can be found at the top of this page, along with options to manage your payments and view your plan information down below.
On The App:
  1. Download the Telstra app from either Google Play or Apple Store and log in with your user name and password information.
  2. Choose My Services on the main menu bar located at the bottom of screen on iOS devices or across at top for an Android device .
  3. Your current account balance along with details about payments due, data usage, etc., can be found by tapping My Plans & Usage from this page .

How Do I Check My Telstra Balance Without the app:

Telstra allows customers to check their balance without using the app. Keeping your account up to date and knowing how much you have to spend helps you manage your budget.
  • You can easily check your Telstra balance by calling 1522 from a Telstra mobile or landline phone or by dialling 1512 from other Australian networks. 
  • You can also check your balance by logging in to My Account online.
  • If you are an existing Telstra customer and don’t already have an account, you will need to register one first before being able to access the service. 
  • Registering a My Account lets you sign in securely with just an email address and password, as well as store your Telstra bill details which makes it easier for you to review past bills and make payments online quickly.
  • Once logged in, you can go through the ‘Billing’ section of My Account and select ‘Balance’ for an up-to-date summary of outstanding charges on your plan. 
  • You will also be able to see a list of recent payments made towards your account, as well as view credits available on any prepaid services.
  • By selecting the ‘Make a payment’ button while viewing this page, customers can pay off any outstanding charges quickly with a credit or debit card or via BPAY® if they wish.

Checking your balance via SMS:

You can easily check your balance or current usage via SMS. This is a quick and convenient way to check your account without having to log in to the Telstra app.
  • To do this, simply send an SMS message with the word ‘balance’ to 15122233. 
  • You can also send an SMS message with the words ‘usage’ or ‘account details’.
  • When you receive a reply, it should contain information on how many data units you have used, how much credit you have available, 
  • when your billing period ends and other important details about your account status. 
  • You may also be presented with options such as buying additional data or checking if there are special offers on your current plan that would enable you to save money.
It is important to remember that all of these messages will include fees for sending and receiving SMS messages which will be debited from any remaining balance on your prepaid mobile device.


To wrap up, knowing how to check your balance on Telstra can help you manage your finances on the go. The best way to do it is through the My Telstra app. If you use this method, you can easily access your account data and view all of your information at once. You will also get monthly bill summaries and notifications about any upcoming payments due. Additionally, using the app also gives you access to exclusive offers and discounts which can help you save money in the long run. So don't forget to make use of this handy tool so that you can stay on top of your account balance whenever and wherever!


What is My Telstra mobile account number?

  • your 13 digit account number – either find this on your Telstra bill or, if you're a prepaid customer, go to or call #150# to get your account number. Once you have registered, this email address and password will be your Telstra ID.
How can I check my account number with my phone?
  • Use a mobile banking website or app to find the number online. Navigate to your bank's website on a computer or open up their mobile app on your phone or tablet. Sign in and click on the tab to view a summary of your account. Usually, the account number will be listed on this page.
What is Telstra 4 digit PIN?
  • A Telstra PIN is a 4-digit number like the banking PIN you use to authorise payments with your credit or debit card. You can set up and choose your own 4-digit Telstra PIN in My Telstra.

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